Salon Faq

  • Unfortunately, at the door to the studio there is a step about 6” in height and the door is a standard size. While we can get smaller wheelchairs and walkers in, it isn’t ideal at the moment for larger wheelchairs. If you are unable to make it to the salon due to accessibility needs, please don’t hesitate to reach out about home appointments.

  • I am located at 1314A Esquimalt road, working out of Vamp Salon. We are on the 15 and 26 bus route, with the bus stop just outside of Red Barn Market, and steps from our door. There are two parking spots around the back of the studio, as well as free street parking located right out front. If none of those spots are available, there is parking down Constance St and Nelson St. Please do not park in the Red Barn lot as it is for Red Barn customers only.

  • Please reference my Instagram to get an idea what you are looking for! I try and include art times in my captions. If you’re still unsure, please message me with an inspiration picture.

  • No I do not, however, I am happy to work with you to switch over from acrylic to gel services.

  • Yes! All my products are vegan and cruelty free, from the tips to the polish!

press on faq

  • I sell my sizing kits for $5, which will ensure the sets fit custom to your nails. The sizing kits come with 16 nail sizes, each numbered. When you receive the kit, make sure that the tips fit sidewall to sidewall for the most accurate fit. Once you have the sizes, you can either best match it up with the premade set sizes, or order a set with custom sizes.

  • You can wear your sets with either nail glue or adhesive tabs. Each set will come with either or, and I will ask you at the time of packing which you would like to go with.

  • Please reference my Instagram to get an idea what you are looking for! I try and include art times in my captions. If you’re still unsure, please message me with an inspiration picture.

  • Of course! Please reach out to me via Instagram or my email neo.nailz.vic@gmail.com and we can go from there to figure out what you need.

  • Fulfillment times depend on the design and if it is a busy season, such as Christmas or Halloween.

    Once I have your nail measurements, most sets are done within:

    Level 1 sets: 3-7 days
    Level 2 sets: 7-14 days
    Level 3 sets: 7-14 days

    If you do need them by a certain date, please let me know before placing the order just to ensure I can accommodate.